Customer-Facing Teams

Build better customer service through recognition

Happy employees create happy customers—and effective recognition creates happy employees.

Features for Customer-Facing Teams

Recognize the people that drive customer joy

89% of companies with strong employee engagement report better customer satisfaction. It’s that simple.

External Recognition

Customers recognizing employees builds better culture.

Customers scan a QR code, type up a shout out, and send
Real-time appreciation from customers reinforces good work
Employees see their impact and are motivated to do more

Peer-to-peer recognition

Allow employees to recognize each other quickly and easily.

Strengthen good vibes with shoutouts & kudos
Add points that can be spent on millions of rewards
Boost teamwork & collaboration

Incentivize behavior

Drive productivity, performance, sales, learning, and more.

Create competitions with leaderboards & points
Incentivize learning by rewarding course completion
Boost productivity, promote wellness, or encourage compliance

Motivate feedback

Incentivize participation and reward great feedback.

Integrate with existing customer support feedback surveys
Award points for participation
Track participation in one unified location

Recognize customers

Rewards for your customers and fans to boost loyalty.

Create custom catalogues for customers or fans to select gifts
Send packages to recognize loyal customers
Compensate volunteers, donors, and other patrons
return on recognition

Stronger customer loyalty starts with better employee experience

Over half of customers leave after a bad experience. Employee rewards and recognition create positive vibes for both employees and customers, driving engagement and loyalty.

39
%
improvement in employee engagement with recognition.
48
%
lower burnout rates with effective recognition programs.
31
%
reduction in turnover with rewarding employee recognition.
testimonials

See how teams succeed with Awardco

Fusce aliquet turpis at orci bibendum, non convallis justo tempor. Vivamus vitae arcu vel velit efficitur vestibulum vel in purus. Maecenas euis
Full Name
Job title
 
 
Thought Leadership & Resources

Unlock your recognition potential

Report
Creative Icebreaker Questions for Work
Blog
AwardCodes Enhancements: Recognition for Anyone, Anywhere, Anytime
Event
Traditional vs Non-Traditional Benefits: What Do Employees Really Want?
Category
This is some text inside of a div block.

Retain customers, improve employee experience

Happy employees lead to happy customers, which leads to better results and impressive ROI. See how recognition can fuel the cycle.